Privacy + Terms
Thank you for shopping at PoshBaby.com. This privacy and security policy (“Policy”) outlines the information we collect about you, how we use the information and the choices you have to review, revise and/or restrict our usage of this information. Collected Information PoshBaby.com collects customer information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer's shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected. We collect personal information such as your name, financial information, telephone number, e-mail and postal address (“Personal Information”) that you provide to us when you save your information with us or when you participate in a promotion. We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience. We also monitor use of the Website and traffic patterns to improve the website design and the products and services we offer as well as to determine what offers, promotions or information to send to you.
PoshBaby.com may disclose specific personal information about you if required by law, governmental request or court order, if based on our good faith belief that it is necessary to conform or comply with such law, request or court. We may also disclose information about you to companies contracted to help prevent the unauthorized use of credit and gift cards. *You can easily update your account information by logging on to PoshBaby.com and clicking Your Account.
Our Email List
We offer those who sign-up for our email list advanced notice of sales, new merchandise, store information and other Posh Baby news. Email addresses collected at PoshBaby.com are used internally. If you would like to unsubscribe from our email list or would prefer that your email address not be shared with our business partners, unsubscribe via the link in any email or contact us. We will remove your name from our email list within a reasonable period of time. Please recognize that you may receive another email before we are able to remove you.
Sale of Business
Posh Baby may transfer any information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party acquirer.
Retention of Personal Information
We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law. We will never sell your information.
Security of Personal Information
Your privacy is important to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorized access, use, modification and disclosure of personal information in our custody and control. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy & Security Policy.
To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
We may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy & Security Policy in place at the time your information was collected.
Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on PoshBaby.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us.
You agree to indemnify, defend, and hold harmless Posh Baby, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
I have had such wonderful experiences shopping here! I purchased a stroller in Nov. 2019 and before deciding to buy it, we were able to take the floor model outside for a spin, and were even able to try folding it up and putting it in our trunk, to make sure it'd fit. They even had these weighted sacks to put in the stroller, to stimulate baby weight while pushing it around. Super helpful! We tested it out several months before deciding to buy it, and we felt zero pressure from the staff the day we tested it. We appreciated that so much, and it led us to ultimately buy it there, and we've been so happy to continue to support them since!
Our recent car seat purchase was phenomenal. I bought convertible car seats online for our twins, to pick up in store. I made an appointment to have them installed (included in the purchase) and it was so smooth. I told her where I wanted the seats installed, and when she was almost done with the second one, I panicked, because I realized the second seat location wasn't going to work for us. She was so kind and patient with me, and talked me through my concerns. Once we figured out that it needed to move one seat over, she happily switched it for me, and even said if I decided later that I wanted them rearranged and wanted her help, I could just come back and she'd do it for me.
You won't regret buying from Posh Baby!
The Covid safety at the store was great too.
From the minute I got pregnant (the first time) I knew this was going to require some GEAR! I committed early on to SHOP LOCAL as much as possible. Posh Baby has it all, for all stages of baby to toddler. I bought all my big things there - stroller, car seats, boosters, crib and glider chair as well as eating and drinking accessories- you know what? It felt GOOD to give my money to a small business! Everyone there has been great to work with, they remember me when I visit. Now I'm pregnant with my 2nd and I kept everything, which is really validating my investment in the quality items I purchased from Posh!
As someone who despises big box stores with every option available especially junk options, I feel Posh Baby is an awesome store if you have a little one on the way or have one already. Sometimes I wish I had another baby so I could keep shopping here. I love the selection of goods and the staff are very eager to help with all the information one could need. I remember shopping here with my little guy on the way and thinking I had all my gear picked out before going to see all the stuff in-person. But when I got there and received information and was shown other options I ended up with gear that best fit what I needed. This place is the best baby shop in town!
What a great selection of baby clothes. So many fun, sweet outfits... it hard to contain yourself. The staff is delightful and helpful. Always fun to browse and come away with sometime wonderful.