Ships in 1-2 weeks, plus 1-2 more weeks for delivery & arrival.
- We offer free contactless/threshold delivery.
- Once your order ships, you will receive a notification by email with tracking info.
- Within 3-5 business days after your order has shipped, you will receive a phone call from a local courier to arrange a delivery time (Mon-Fri, 9am-5pm).
- We recommend an extra set of hands on deck to help with moving your box(es).
- In some instances, our delivery agents may not be able to place your order into the first threshold of your residence. The driver may leave your box(es) in your first dry, covered area.
- In some remote areas, we may ship your item with UPS. Your shipment notification will contain UPS tracking info, which will provide you with your delivery date. Any updates with UPS shipments will be made electronically.
ROOM OF CHOICE DELIVERY:
- In most areas, we offer the option to upgrade to Room of Choice delivery on all chairs/sofas/beds for an additional $250.
- This service includes delivery to the room of your choice, with removal of all packaging.
Before you sign for the delivery, it is important to inspect the packaging in the unlikely event there is damage to your item that may have occurred while in transit. If there is visible damage to the product, please make a note of it when you sign for your delivery. Please retain all packaging until you have fully inspected your products.